Big goals or milestones can seem like mountains at the start. Standing at the base, staring up at the peak, you wonder how you’ll make it to the top. The trick is to break that mountain into smaller, more manageable sections of the rock face to scale one at a time. By moving steadily bit by bit, you’ll have planted your flag at the summit before you know it.

If you’re not into rock climbing analogies, the takeaway here is that breaking large tasks down into smaller ones can make your workload infinitely more manageable and actionable. The benefits here are numerous: you can really dive into each task and be thorough, you gain greater perspective when looking at all the small pieces in the context of the whole, and you can easily track your progress against abstract or macroscopic goals.

Using Timely, you and your team can now create tasks that sit between your projects and your time entries, allowing you to organize work into bite-sized pieces, and empower your team to manage their backlog as you work towards milestones, big and small.

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Using the Tasks page

There are a few places you can create and view Tasks in Timely, but the best place to start is the Tasks page. On the left-hand side navigation bar, you will see the Tasks page.

There you can choose to view your tasks in either the Timeline or List view. The Timeline view is a resourceful tool that offers you:

1. A holistic view of your tasks and the tasks your team has (if you have the level of access to them). You can use buttons or shortcuts to zoom in and out on important plans (by day, week, month).

The Timeline offers an endless horizontal scroll with no limit to how far ahead or behind you can look:

2. Easy drag-and-drop task management. Simply click and drag to create a task. The tasks will automatically be assigned a lane based on the start date and the length. Drag-and-drop to move, re-assign and resize tasks on a timeline:

3. Important task details at-a-glance. Each task is identifiable by a title description. It includes the due date, capacity, and any time planned or logged against the task. You can also filter tasks by project, person, task status, and availability:

The Hours page

You can also create and view tasks on the Hours page, Simply click on the Tasks panel to the right-hand side of Hours; if you can’t, you just need to increase the size of your Timely window—or click the new checkbox dropdown icon in the right-most corner of your view.

In the sidebar or the dropdown, tasks are organized as:

  • Active

    • These tasks are those that were scheduled to be completed in the past or in the current week you have open on the Hours page

  • Upcoming

    • These are tasks that are scheduled for the next week or those that follow from what you have open on the Hours page

  • Completed

    • These are tasks that have been completed

Creating and viewing tasks

To create a new task, just click + New Task as easily as you would pick up a pen or pencil to write a to-do for yourself. Add the name of your task, the project it belongs to, and who it’s assigned to. Then, add an estimate for how many days or hours the task should take to complete, as well as what dates you want work to begin and when the work should be completed. When you’re done, click Create:

Note: If you need to create another task in rapid succession, just click Create and add new.

For the project managers of the world, you can select a colleague from the top-right corner while in Solo view to see all their tasks or create new ones, if need be:

Equally, you can view their tasks and create new ones by opening their individual user page:

You can create and review tasks across your entire workforce inside the People and Projects pages. These views let you filter tasks according to your context—whether you want to see all upcoming work for a specific project or review the capacity of a specific group of people.

Note: You must be a Manager or Admin-level user and be a member of the same projects as the user you intend to create tasks for.

Scheduling tasks

Once you’ve added tasks, head to your Hours page to log or plan time against them! Timely will prioritize your list of upcoming work in the right-hand panel according to due dates. Simply drag and drop tasks onto your calendar to start setting up your schedule:

To speed things up further, just click the ‘+’ button and select a task from your most recent history as you would when logging time to a project:

For larger tasks that need to be broken up over a longer period, you can adjust the amount of time budgeted for one day then use Timely’s keyboard shortcuts to drag and copy the tasks across other days on your work week:

Provided you have the appropriate permissions and access to the same projects, Managers and Admins can schedule tasks for other users in the same way.

Logging time to tasks

To log time to a task, simply drag it to your calendar and fill in the details for the time you worked on it, as you would with a normal time entry. If there’s still work to be done, just click Submit – your task progress bar will update to show how much work you still have to do on your task. You can drag and drop the task to your calendar across multiple days until you’re finished working on it, plugging in the time you put into it each day:

Note: Dragging and dropping a task on the current day in the Hours page will add the work as logged time while dragging and dropping to a date in the future will add the task as planned time.

If you've already added a task to one of the views in the Hours page as planned time, you can simply click to edit the entry, add any logged time, and then click Submit:

You can also hover over any day in the Hours page while in Week or Month view to quickly log or plan that task on the fly:

🚧 Seen a warning sign against one of your tasks? That’s Timely telling you that you’re falling behind on a certain task. This occurs when you haven’t logged the estimated hours required to meet the task’s deadline. It’s a handy way to see how the rest of your work is affected whenever someone slips a new piece of work onto your desk, as well as manage others’ expectations around certain deliveries.

Completing tasks

Once you’ve completed all work against a specific task, open the task in the sidebar, then click Mark as Complete to mark the task as finished. Nice work, by the way! 🎉

Using timers to log time to tasks

Using a timer is another handy way to keep track of time spent on a particular task. You can deep dive into a project and start or pause the timer as you progress. To get started, head over to the Hours page and hover over the Task in question, click on the symbol with three horizontal lines, and then click “Start Timer”.

You’ll see a new entry on your timeline based on the Task and a timer symbol indicating that the work is still in progress. You can click the entry on your timeline to adjust as needed and a “Pause” option will appear for an ongoing timer to start and stop.


Staying on top of new tasks and communicating expectations has never been easier with task notifications! When notifications are enabled, your team will receive an in-app message and/or email whenever a new task is assigned to them.

Here's an example of a new task notification on mobile:

User-uploaded Image

As well as a new task notification via email:

User-uploaded Image


Where else can I mark tasks as complete? ✅

You can mark tasks as complete from anywhere you find a Tasks page in Timely! You can use the checkboxes to select then bulk update, open individual tasks or click the '...' next to any task to mark as complete:

What does the Capacity information in a new task mean? ⏱️

Broken down, the capacity information within a new task means the following:

  • The booking time is the time between starting and end dates or how long someone has to complete a task as scheduled.

  • The user's daily capacity is how many hours a user is scheduled to work in a way. This is set either on the workspace level for your entire team or on an individual user level.

  • The average daily capacity utilization is how many hours and minutes a user would need to work on the task each day from the start date until the end date to finish the work on schedule.

How does Timely calculate the planned time per day when I drag and drop a task on the Hours page? 📄

Timely uses the average daily capacity utilization numbers when you drag and drop a task to the timesheet as a suggestion.

What happens if I delete or archive the project a Task is assigned to?

When a project is deleted, any associated Tasks are permanently deleted as well. 🛑 This action can’t be undone! 🛑

When a project is archived, any associated Tasks display with a special “Archived” symbol and can no longer be updated. After it’s been archived, you won’t be able to assign any new Tasks to that project unless you reactivate it.

Are there any keyboard shortcuts for creating tasks? ⌨️

Indeed there are! You can use the following keyboard shortcuts to create and manage tasks:

  • Create tasks: Control + "T" (Mac) / Alt + “T” (PC)

  • Create and add a new task: Alt + Enter

  • Autofill a task from the dropdown on Day/Week/Month view: Option + Click and drag (Mac) / Alt + Click and drag (PC)

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