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Timely and GDPR
Timely and GDPR

Understanding our commitment to the EU Data Regulation and GDPR

Lisa avatar
Written by Lisa
Updated over a week ago

Here at Timely, we've worked hard to ensure that we always fulfill our obligation to maintain transparency about how we use your data. On May 25th, 2018, the EU General Data Protection (GDPR) became the standardization for how we use and protect EU citizens' data. The General Data Protection Regulation (GDPR) is a data protection law, replacing an existing EU Data protection law. GDPR strengthens the protection of you and your "personal data." It constitutes as a set of rules that govern monitoring and processing of EU data.

How is Timely preparing for GDPR?

With an extremely large overhaul of processes and data models, we want to ensure we meet our legal obligations but make sure we do the absolute best thing for you, our customer, while still enabling us to be agile, grow, and continue to build kickass products for you.

Building new features

We've built features that are vital and necessary for you to be able to fully delete all data linked to you within Timely.

Taking security measures

We believe your data is yours and that you should always be in control of it and have control over it. All of your information is kept entirely private and not shared with anyone. 

We've also reviewed our internal access design to ensure the right people have access to the right level of customer data.

We've appointed a Data Protection Officer

We have dedicated a specific person as a Data Protection Officer to advise, oversee, and manage Timely's data. If you have questions about this, please feel free to touch base with them directly at

Updating our Data Processing Agreements (DPAs): 

As an important part of GDPR requirements, we've updated our data processing agreement and privacy commitments to meet our obligations for GDPR that lay the land for the terms for Timely and our customers. And as a our parent company, Memory AS, is a registered company in Norway and a member of the European Economic Area (EEA), we have adopted the EU directive 1995/46/EC in its laws (including GDPR)

Data will be processed and stored in the EU by our sub supplier and sub processor, Amazon Web Services (AWS). AWS services are GDPR compliant, so transfer of data to it will be in compliance with EU law.

Coordinating with our vendors

We've reviewed all of our vendors to understand their GDPR policies and have structured GDPR-ready data processing agreements with them.


Feel free to reach out to us if you have any questions about GDPR - we’d be happy to chat to you about it!

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