User access levels define what information the different users on your account can access. They are particularly important for when you want to keep your employees' hourly rates confidential.

When adding a new user, you'll be asked to assign them a user role. As an admin, you can also edit this after they have activated their account.

What the different user levels mean:

Admin Users

Full access to all Timely functionality, meaning they can:

  • Invite and delete users
  • Edit all users (including their hourly rates and the projects they can access)
  • Change global account settings
  • Access subscription information
  • Create, update and delete tags
  • Assign allowed or mandatory tags within a project
  • See project budget progress
  • Sees everybody's hours
  • Schedule & log other team members' hours
  • Access the Control feature to manage everyone's logged hours

Normal Users

Certain restrictions apply, meaning they can:

  • Invite new users but can't edit user access permissions
  • Assign allowed or mandatory tags within a project
  • Manage Projects
  • See everyone's hours
  • Schedule & log other team members' hours
  • Access the Control feature to manage everyone's logged hours

Limited Users

The most restricted user level, mainly used to hide hourly rates from employees. Limited users: 

  • Can see their hours (in Hours, Projects, and Reports). They will not see their own hourly rate or logged money for projects if "hide rates" is selected for them
  • Can see the projects they are invited to
  • Cannot invite users
  • Cannot edit or create company projects or clients
  • Cannot edit any other user on the account (which projects they have access to and hourly rates)
  • Cannot create, manage or edit projects and tags
  • Cannot see project budget progress
  • Cannot schedule other team member hours
  • Cannot access the Settings page

Related Articles

Adding New Users
Editing Users
The People Page


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