Contacting Timely

How to get in touch with Timely’s Success team

Lisa avatar
Written by Lisa
Updated over a week ago

Timely’s subscription plans are designed to fit the needs of almost any business and budget. Here in the Support team, it’s our job to make sure you get the most out of yours. Here are the different ways you can get in touch with us should you have any questions, feature requests or simply just want to say hello! 👋

Email Support

If you have any questions, don’t hesitate to reach out to us via email at — we’re here to help!

Our Support team is based out of our HQ in Oslo, Norway and is available Monday-Friday from 9AM-5PM Central European Time and 9AM-5PM Eastern US Time.

In-App Support

For users on our Legacy, Premium, Unlimited, or Unlimited+ plans, you can chat right in to the Support Team from within Timely! Just click the chat bubble in the bottom-right corner of your screen while signed into Timely:

Our team will be happy to chat with you and can deep-dive into any questions from there!

Virtual Office Hours

For procedural questions, best practices, or helpful tips on how to get the most out of your Timely subscription - you can connect with our fantastic Client Success team to discuss all things Timely.

They are offering virtual office hours each Tuesday. Sign up for your spot today!

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