Advice and answers from the Timely Team

Adding your payment details in Timely is done in a flash.

1. Click Settings on the left hand side navigation bar, choose Subscriptions, and you'll end up right here:

This page will show you the price of your subscription based on the amount of users you have added to your account.

2. Next, click Set up payments to add your payment details.

3. Click the green Subscribe Now button and after that, you're all done!

Other questions related to billing:

What payment methods do you accept?

We accept all major credit cards, including VISA, MasterCard, and American Express.

Can I pay yearly instead of monthly?

Absolutely! When you're setting up payments inside of Timely, you'll be able to choose between monthly or yearly payments. 

Select Yearly billing and save 10%.

Can I pay via a custom invoice or bank transfer?

We do offer this for larger accounts. Tell us more about what you need at support@timelyapp.com.

*For single user accounts, unfortunately we can not offer custom invoices or bank transfer payments.

Are there any limits on subscription plans?

With the Professional paid plan you have unlimited projects and can invite as many users as you want. See more about Pricing and Plans.

What happens to the subscription once I delete the original Admin?

If you remove the original admin, nothing will happen to the subscription. If the original Admin's e-mail is linked to the billing information, we will still send that particular person the account's subscription invoices. We highly recommend you contacting us immediately so we can adjust that information.

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