Grabbing a plan and adding your payment details in Timely is done in a flash!

Click Settings on the left hand side navigation bar, choose Subscriptions, and you'll end up right here:

This page will show you the price of the subscription you have already chosen based on the amount of users you have added to your account.

How do I choose my plan or switch to another plan?

If you want to choose or change the plan that you are on just click on the big green button that states, "Switch plan for longer Memory History, Control, and Mark-as-billed."

This will bring you to the plans selection page where you can choose which plan you'd like to subscribe to.

If you have already added your credit card details and you are have finished your trial period be aware that your card will be charged immediately if you switch plans.

Where do I add my credit card details?

Click Set up payments to add your payment details. 

It will then bring you to this page where you can add your credit card information.

Click the green Subscribe Now button and after that, you're all done! Your card will be charged immediately!

Other questions related to billing:

What payment methods do you accept?

We accept all major credit cards, including VISA, MasterCard, and American Express.

Can I pay yearly instead of monthly?

Absolutely! When you're setting up payments inside of Timely, you'll be able to choose between monthly or yearly payments. 

Select Yearly billing and save 10%.

Can I pay via a custom invoice or bank transfer?

We do offer this for larger accounts. Tell us more about what you need at

*For single user accounts, unfortunately we can not offer custom invoices or bank transfer payments.

Are there any limits on subscription plans?

See more about Pricing and Plans.

What happens to the subscription once I delete the original Admin?

If you remove the original admin, nothing will happen to the subscription. If the original Admin's e-mail is linked to the billing information, we will still send that particular person the account's subscription invoices. We highly recommend you contacting us immediately so we can adjust that information.

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